Phone Support in Cloud Web Hosting
In case you choose to obtain one of our Linux cloud web hosting, you can contact our support crew over the telephone for 14 hours per day. We will help you select the most suitable plan for your sites as we think that it is better to discuss these matters with a live person. If you already own an account, we're able to help you with all your sales/billing questions as well as general matters, even with some tech situations which do not need a long time or escalation to an administrator since it'll be better to open a ticket for time-consuming issues in order to have all the correspondence in one place. We now have telephone numbers in the US, the United Kingdom and Australia, so you will be able to call the one you prefer and talk with our agents.
Phone Support in Semi-dedicated Hosting
We provide live phone support 14 hrs a day as a part of the support services for each semi-dedicated server plan that we provide. Due to the fact that some issues are more difficult and time-consuming, you'll need to open a support ticket in case you come across such an issue, still for all of the billing, general or small-scale technical issues you can always call us and we'll assist you in a timely manner so as to save you the time you will have to spend on creating a support ticket. Even if you do not have an account yet, you are able to find out whether you can host your internet sites on our high-tech cloud platform or you'll be able to get any other general info on our semi-dedicated solutions. We now have local numbers in the U.S.A., the United Kingdom and Australia plus a worldwide number, therefore you will be able to call the one which is closer to where you are.