A 99.9% Server Uptime
The major advantage of constructing your own cloud web hosting platform is that you don’t need to worry about compatibility – you configure a specific set of software apps in such a manner so as to work with a given set of hardware elements. The final outcome is something a lot more steady and reliable, as there are fewer possible chances of failure. We have built our cloud hosting platform atop proven hardware components coupled with a seriously tweaked version of SELinux in order to set up an absolutely safe and secure environment for your own personal web sites.
For this reason, with all our Linux cloud web hosting plans we give you a 99.9% server uptime guarantee. This guarantee is available in all datacenters.
A 99.9% Network Uptime
When you set up your very own cloud hosting platform, it is very important that you also set up your own network infrastructure. This is the reason why we built a custom–configured internal network in each one of our datacenter facilities. Based on premium–quality Juniper switches and routers, our internal network allows for astonishingly fast data transfer speeds and is also fully redundant.
Therefore, you will enjoy a 99.9% network uptime in our USA based data center, in our United Kingdom based data center, in our Finland based data center, in our Eastern Europe based data center as well as in our Australia based data center, no matter which web hosting service you have chosen.
A 30–Day Money–Back Guarantee
We offer a 30–day money–back guarantee with all our cloud hosting packages. In case you’re unhappy with our web hosting services, or if you think that they are insufficient, or if you decide that you need a Linux VPS web hosting rather than a cloud hosting plan – you will receive your money back, no questions asked.
All domain name registrations are non–refundable, but you will keep complete control of your domain names even if you close your account with us.
24/7 Technical Support
When you manage a hosting company, your tech engineers are of highest importance. For this reason, we’ve mindfully handpicked a very skillful team of tech support engineers, each with many years of practice behind his back. Thanks to them, our company offers 24x7 support with all our hosting solutions.
And not only that, we offer a 1–hour response time guarantee. All tech support inquiries are answered in less than an hour and our average response time is less than 20 minutes!