A User–Friendly Help Center
You can find almost all the answers to your questions in the easy–to–navigate Help section integrated into our Web Site Control Panel. It offers an extensive repository with frequently asked questions and detailed how–to articles written by our seasoned technical support staff.
We have prepared a collection of how–to video tutorials that visually display how you can address a common problem connected with your Linux cloud web hosting account. You can find the video tutorials in the Help Center.
A 1–Hour Ticket Response Guarantee
With all our semi–dedicated servers, we offer a 24–7 support service with a sixty–minute ticket response time guarantee. A group of knowledgeable techs will be online for you to answer all the queries that you may possibly have. During non–busy periods, an answer will be given within just 20 minutes.