A one hour Inquiry Resolution Warranty
Our technical support crew is on duty round–the–clock to take care of all of your support questions. Every single ticket you send out to us will be resolved within maximum 60 minutes. If your problem calls for the help of an admin, we are going to send the ticket to the technician on duty and will notify you that the issue will soon be resolved.
Top–class Technical Assistance Service
We will be online for you round the clock to offer advices and tech support and to aid you with any difficulty that you may come across while monitoring your virtual server. We’re able to support all installed in advance software, such as your OS, server administration panel (with respect to the VPS type) and the Web Site Control Panel produced completely by us.
A Descriptive Help Section
Each part of the Web Site Control Panel that is available as a gift with your VPS offers an included knowledge base. You can find a number of exhaustive how–to articles and a number of step by step video guides that demonstrate all the regular website managing jobs. You can find them by pressing the Help or Video buttons in the upper right corner of each Control Panel section.